Monday - Sunday: 24/7ASAP Tickets wants to hear from you! ASAP Tickets is constantly evolving to provide easier, more convenient service. Let us know how we're doing! If you are having any difficulties, please see the FAQ section for answers to the most common questions from our customers.
How does ASAP Tickets offer such low fares?
ASAP Tickets, a brand belonging to International Travel Network, has access to unpublished fares negotiated by ITN and partner consolidators that do not sell directly to the general public. Unlike most consolidators in the US who cater only to travel agents, ASAP Tickets sells directly to passengers. ITN has negotiated discounted fares with airlines such as Philippine Airlines, Brussels Airlines, Qatar Airways, Jet Airways, Ethiopian Airlines, Iberia Airlines, Royal Air Maroc, Gulf Air, LOT Polish Airlines, Air Berlin, El Al Airlines, Egypt Air, and Turkish Airlines. In addition, we have access to discounted fares of Delta Airlines, United Airlines, American Airlines, Air France, Lufthansa, British Airways, South African Airlines, Japan Airlines, Asiana Airlines, Korean Air, Cathay Pacific, Emirates Airlines, Swiss Airlines, Austrian Airlines, and many others.
Do I need a passport? Visa?
Can I exchange or get a refund from my tickets?
Can I cancel my ticket?
How do I cancel or exchange my tickets?
What if I miss my flight?
What if my name/flight/fare is incorrect on my ticket?
Are my tickets transferable?
Can I book tickets online?
What’s an e-ticket?
How is my ticket shipped and can I track it?
When will I receive my ticket?
How can I view my itinerary?
When are agents available?
Can I get a ticket last minute?
I don't know when I'm coming home. Can I buy an open-ended ticket?
Can I buy a one-way ticket?
Can I accrue mileage?
Can I get a seat for an infant?
What kind of extra discounts can I get for infants and children? What about seniors, military, or youth discounts?
What about the baggage allowance and fees?
Where do I get my luggage?
Can I request seat assignments, meals, or a wheelchair?
What should I do in the event of an involuntary schedule change on my reservation?
The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof), the Service, or the Website shall be BINDING ARBITRATION administered by the American Arbitration Association. The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against the Company in a small-claims court of competent jurisdiction. But whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against the Company any class action, class arbitration, or other representative action or proceeding. By using the Website or the Service in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and the Company (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against the Company (except for small-claims court actions) may be commenced only in the federal or state courts located in San Francisco, California. You hereby irrevocably consent to the jurisdiction of those courts for such purposes. This Agreement, and any dispute between you and the Company, shall be governed by the laws of the state of California without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the Federal Arbitration Act. You can decline this agreement to arbitrate by filling out an arbitration opt out letter and sending it to our email [email protected]k within 30 days of first accepting these Terms.
Lowest Fare Guarantee
Fraud Prevention Measures
The names of the passengers provided must match the names shown on the passports. Once the tickets are issued, they are non transferable. Even a small mistake in the name can cause a major inconvenience for the passengers during their travel. Sometimes this mistake can even prevent the passengers from using their tickets. Remember that many of the deeply discounted fares are non refundable.
Collecting personal data
The TSA (TRANSPORTATION SECURITY ADMINISTRATION) requires us to transmit information collected from you. Providing this information is mandatory. Issuing your tickets will not be possible without this information. TSA may share information you provide with law enforcement or intelligence agencies or others under its records notice. For more on TSA privacy policies or to view the records notice and the privacy impact assessment, see TSA's web site at TSA.gov.
Change of aircraft en route
Travel documents required for all tickets (paper, e-tickets, or paperless) include a valid Passport, which must be presented for all international flights. Some countries may require a visa and/or health card. It is the passenger's responsibility to have all necessary travel documents in possession at check-in. The passengers shall verify the visa requirements for all the stops as some of the countries may require a transit visa. Those passengers transiting via or connecting between the airports within the European Union - Schengen Zone may need a Schengen Entry visa. Travelling on a one way ticket may be restricted. If you are travelling on a one way ticket, it is your responsibility to make sure you are eligible. ITN agents do not advise passengers on visa requirements. Please contact the embassy of the country you are going to visit or transit through to get the up-to-date requirements.
In addition, passport and visa information may be obtained by contacting the Travel Advisory Section of the U.S. State Department at (1) 202 647 5225 or by visiting the State Department's Web site at Travel.State.Gov. Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements. To obtain medical information, you may contact the centres for Disease Control at (1) 404 332 4559 or visit the CDC's Web site at CDC.gov.
International Travel Network has partnered with VisaHQ to help you with Visas and Passports at discount rates. If you need a Visa or a Passport, please, use VisaHQ services by Clicking Here! Please note: ASAP Tickets and International Travel Network (ITN) will not be responsible for any services and information provided by VisaHQ as we are not a source or supplier of these services and acts solely as an agent for the actual suppliers of such services.
General rules and conditions
Payment Methods Available with ASAP Tickets
Please take a minute to look over the payment options ASAP Tickets accepts when you purchase tickets with us.
Credit and Debit Cards
Multiple Credit Cards
International Credit Cards
Third Party Credit Cards
Virtual Credit Cards
Other Forms of Payment
If you want to use other forms of payment: checks, wire transfer, direct deposit or other, please, contact your travel agent for help and further instructions.
PLEASE NOTE: additional booking and service fees may apply.
Wire Transfer & Cash Deposits
PLEASE NOTE: the fares are not guaranteed until the tickets are issued. For all payment options, contact your travel agent!
ASAP Tickets issues mostly e-tickets. Once your electronic tickets are issued, you will receive an email confirmation which will include the ticket number, and the reservation numbers for each airline you’ll be traveling on.
For paper tickets, you can choose to ship your tickets through UPS or FedEx. When shipping Fedex or UPS, your agent can provide a tracking number you can use to track your ticket. ASAP Tickets is not liable for lost or delayed tickets. General shipping for paper tickets is three to fifteen business days. When necessary, please check with your agent to arrange rush delivery.
If your paper ticket was sent through US postal service, UPS, or UPS Ground and you have already received your tracking number, you can track your package by going to www.UPS.com.
If your paper ticket was sent through FedEx and you have received your tracking number, you can track your FedEx package by going to www.FedEx.com. For all customer service related questions, please email us at [email protected]
Special Travel Arrangements by ASAP Tickets
Seat assignment: You can ask an agent to assign aisle or window seats. For security reasons, the airline will not allow us to assign emergency exit rows. Emergency exit row seating is assigned the day of departure at the airport. Passengers have to meet airline requirements in order to be seated in emergency rows.
Aircraft specifics: Our agents are happy to let you know information about the aircraft you'll be flying in. Agents are aware of details about the type of aircraft. The agent will let you know whether you are flying on a jet or propeller, wide body or narrow body aircraft, number of engines, etc. and will describe the aircraft if requested.
Meals: ASAP Tickets can always request special meals. These meals can be vegetarian, lactose free, low cholesterol, kosher, Moslem, Hindu, for a baby or child, diabetic, etc. Different airlines have different options, but ASAP Tickets will work to accommodate your preferences.
Other assistance: If you need special assistance, ASAP Tickets agents can request wheelchairs or find other ways to make you more comfortable. Please speak to an agent and let them know your needs.
Unaccompanied minors: Children can fly by themselves; however, a parent or guardian will need to be present to complete paperwork at the airport. In addition, there will an approximately £100 fee at the airport, and children's discounts will not apply. To receive a children's discount, an adult must be in the same reservation as the child.
Baggage: Baggage allowance depends on the airline and the destination. Most airlines allow up to 2 bags each, with a maximum 50 pounds, as well as one carry on and a purse or laptop. Always check directly with the airline for up-to-date information. Exceptions for some destinations apply.
Conditions of contract and other important notices
Please read the regulations below. Note: When you purchase this ticket, you agree to accept these rules and restrictions.
Warsaw convention and montreal convention
PASSENGERS ON A JOURNEY INVOLVING AN ULTIMATE DESTINATION OR A STOP IN A COUNTRY OTHER THAN THE COUNTRY OF DEPARTURE ARE ADVISED THAT INTERNATIONAL TREATIES KNOWN AS THE MONTREAL CONVENTION, OR ITS PREDECESSOR, THE WARSAW CONVENTION, INCLUDING ITS AMENDMENTS (THE WARSAW CONVENTION SYSTEM), MAY APPLY TO THE ENTIRE JOURNEY, INCLUDING ANY PORTION THEREOF WITHIN A COUNTRY. FOR SUCH PASSENGERS, THE APPLICABLE TREATY, INCLUDING SPECIAL CONTRACTS OF CARRIAGE EMBODIED IN ANY APPLICABLE TARIFFS, GOVERNS AND MAY LIMIT THE LIABILITY OF THE CARRIER.
Notice of liability limitations
Notice of contract terms incorporated by reference
- Your contract of carriage with the carrier that provides you with carriage by air, whether international, domestic or a domestic portion of an international journey is subject to this notice; to any notice or receipt of the carrier; and to the carrier\'s individual terms and conditions (Conditions), related rules, regulations and policies (Regulations) and any applicable tariffs.
- If your carriage is by more than one carrier, different Conditions, Regulations and any applicable tariffs may apply for each carrier.
- The Conditions, Regulations and any applicable tariffs of each carrier are, by this notice, incorporated by reference into and made part of your contract of carriage.
- The Conditions may include, but are not restricted to:
- Conditions and limits on the carrier\'s liability for the bodily injury or death of passengers.
- Conditions and limits on the carrier\'s liability for the loss of, damage to or delay of goods and baggage, including fragile or perishable goods.
- Rules for declaring a higher value for baggage and for paying any supplementary fee that may apply.
- Application of the carrier\'s Conditions and limits of liability to the acts of the carrier\'s agents, servants and representatives, including any person providing either equipment or services to the carrier.
- Claims restrictions, including time limits by which passengers must file claims or bring actions against the carrier.
- Rules about reconfirmations or reservations; check in times; the use, duration and validity of air transportation services; and the carrier\'s right to refuse carriage.
- Rights of the carrier and limits on the carrier\'s liability for delay or failure to perform a service, including schedule changes, substitution of alternative carriers or aircraft and re-routing, and, when required by applicable law, the obligation of the carrier to notify passengers of the identity of the operating carrier or substituted aircraft.
- Rights of the carrier to refuse carriage to passengers who fail to comply with applicable laws or who fail to present all necessary travel documents.
- You can obtain more information about your contract of carriage, and find out how to request a copy, at places where transportation on the carrier is sold. Many carriers also have this information on their websites. When required by applicable law, you have the right to inspect the full text of your contract of carriage at the carrier\'s airport and sales offices, and upon request, to receive a copy by mail or other delivery service from each carrier free of charge.
- If a carrier sells air transportation services or checks baggage specifying carriage on another carrier, it does so only as agent for the other carrier.
YOU CANNOT TRAVEL IF YOU DO NOT HAVE ALL REQUIRED TRAVEL DOCUMENTS, SUCH AS PASSPORT AND VISA.
GOVERNMENTS MAY REQUIRE YOUR CARRIER TO PROVIDE INFORMATION ON OR PERMIT ACCESS TO PASSENGER DATA.
DENIED BOARDING: Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airline\'s choosing. If there are not enough volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including failure to comply with the carrier\'s check-in deadline (carrier shall insert either "of _ minutes prior to each flight segment" or "(which are available upon request from the air carrier)" here), persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and each airline\'s boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with your airline or your travel agent. BAGGAGE: Excess valuation may be declared on certain types of articles. Carriers may apply special rules for fragile, valuable, or perishable articles. Check with your carrier. Checked Baggage: Carriers may permit a free checked baggage allowance, which is set by the carrier and may differ by class, and/or route. Carriers may apply extra charges for checked baggage in excess of their permitted allowance. Check with your carrier. Cabin (Unchecked) Baggage:Carriers may permit a free cabin baggage allowance, which is set by the carrier and may differ by class, route, and/or aircraft type. It is recommended that cabin baggage be kept to a minimum. Check with your carrier. If more than one carrier is providing the transportation for your journey, each carrier may apply different rules on baggage (both checked and cabin). SPECIAL BAGGAGE LIABILITY LIMITATIONS FOR US TRAVEL: For domestic travel wholly between US points, federal rules require any limit on a carrier\'s baggage liability to be at least US$3400.00 per passenger, or the amount currently mandated by 14 CFR 254.5.
CHECK-IN TIMES. The time shown on the itinerary/receipt is the departure time of the aircraft. Flight departure time is not the same as the time you must check-in or the time you must be available for boarding. Your carrier may refuse you carriage if you are late. Check-in times, as advised by your carrier, are the latest times at which passengers can be accepted for travel; boarding times, as advised by your carrier, are the latest times at which passengers must present themselves for boarding.
DANGEROUS GOODS (HAZARDOUS MATERIALS). For safety reasons, dangerous goods must not be packed in checked or cabin (unchecked) baggage except as specifically permitted. Dangerous goods include but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidising materials, poisons, infectious substances, and briefcases with installed alarm devices. For security reasons, other restrictions may apply. Check with your carrier.